Shipping policy
Shipping Policy
Effective Date: July 16, 2026
Thank you for supporting Taylor Made Treasures! Every order is carefully handcrafted and packaged with care. Please review our shipping policy below.
Processing Time
Most orders are processed within 3–7 business days before shipment.
Made-to-order or custom items may require additional processing time. If your order will take longer than expected, you will be contacted by email with an update.
Business days do not include weekends or holidays.
Shipping Methods
Orders are shipped through trusted carriers such as USPS, UPS, or other available shipping providers. Shipping options and rates are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information, when available.
Local Pickup
If local pickup is offered, customers will receive an email when their order is ready. Pickup instructions, location, and available times will be provided after the order is completed.
Delivery Times
Estimated delivery times begin after your order has been shipped and may vary depending on your location and the shipping carrier.
Taylor Made Treasures is not responsible for delays caused by weather, carrier issues, holidays, or other circumstances outside our control.
Incorrect Shipping Information
Please verify that your shipping address is correct before placing your order.
Taylor Made Treasures is not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned due to an incorrect address, the customer will be responsible for any additional shipping costs required to resend the order.
Lost or Damaged Packages
Once a package has been handed over to the shipping carrier, delivery is under the carrier's control.
If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damaged packaging and product so we can assist you.
If your package is lost in transit, please contact the shipping carrier first. We will gladly help you with the claims process whenever possible.
Shipping Fees
Shipping charges are calculated at checkout and are non-refundable once an order has been shipped, except where required by law.
Questions?
If you have any questions about your order or shipping, please contact us through the Contact page on our website. We are always happy to help!